privacy-policy
"Have questions about how we handle your data?
Reach out to us today for more information on our privacy practices."
Effective Date: June 7, 2025
1. Introduction
Welcome to innocrede solutions ("Company", "we", "our", or "us"). We value your trust and are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you visit or interact with our official website (https://innocredesolutions.com) or any of our associated platforms — including mobile versions, applications, or other services that link to this Privacy Policy (collectively referred to as the “Site”).
By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our Site immediately. This Privacy Policy applies to all users of the Site, including visitors, customers, partners, and others who access or use our services.
This policy is designed to help you understand:
- What personal data we collect
- How we collect and use your information
- How and with whom your data is shared
- How we protect your information
- Your data protection rights and how to exercise them
- How you can contact us for privacy-related concerns
We recommend reviewing this policy regularly, as it may be updated to reflect changes in technology, legal requirements, or our business practices. Continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about our Privacy Policy or practices regarding your personal information, please contact us at [email protected].
2. Information We Collect
At innocrede solutions, we collect various types of information to provide, maintain, and improve our services. This information helps us enhance user experience, ensure website security, and offer tailored services. The types of data we collect include:
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Personal Information: When you voluntarily provide information through forms, sign-ups, or direct communication, we may collect:
- Full name
- Email address
- Phone number
- Postal address
- Company or organization name (if applicable)
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Technical Data: When you visit our Site, we automatically collect technical data related to your device and internet connection, including:
- IP (Internet Protocol) address
- Browser type and version
- Operating system and platform
- Device type (e.g., desktop, tablet, or mobile)
- Referring website URLs
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Usage Data: We monitor how users interact with our Site to improve content and usability. This may include:
- Pages visited and the duration of visits
- Click paths and scrolling behavior
- Date and time of access
- Search queries
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Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to:
- Recognize repeat visitors
- Store user preferences
- Analyze traffic and user interactions
- Deliver personalized content or advertisements
All information collected is handled in accordance with applicable data protection laws and is never sold to third parties. If you have any concerns regarding the data we collect, you may contact us at [email protected].
3. How We Use Your Information
At innocrede solutions, we use the information we collect to provide you with better services and a more personalized experience. Specifically, your data is used for the following purposes:
- To Deliver Services and Customer Support: We use your information to fulfill your requests, provide customer support, process transactions, and respond to your inquiries in a timely and efficient manner.
- To Send Administrative and Promotional Emails: We may send you important updates about our services, changes to policies, newsletters, offers, and other promotional communications. You can opt-out of marketing emails at any time by following the unsubscribe instructions included in those emails.
- To Personalize User Experience: We tailor the content, layout, and features of our website and services based on your preferences, behavior, and location to enhance your overall experience.
- To Improve Our Website Functionality and Content: We analyze usage patterns and feedback to continuously optimize our Site’s design, performance, and the quality of information we provide.
- To Comply with Legal Obligations: We may use your data to comply with applicable laws, regulations, legal processes, or governmental requests.
We are committed to using your information responsibly and securely. If you have questions about how we use your data, please contact us at [email protected].
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data only when we have a valid legal basis to do so. The legal bases that justify our processing of your data include:
- Consent: We process your personal data when you have explicitly given us your permission. You have the right to withdraw your consent at any time by contacting us at [email protected] or by following the opt-out instructions in our communications.
- Contractual Necessity: We process your data to fulfill our contractual obligations to you, such as providing our products or services, processing payments, or managing your account.
- Legal Obligation: We may process your personal data when required by law, regulation, legal process, or governmental request. This includes complying with tax, employment, or other regulatory requirements.
- Legitimate Interests: We may process your data to pursue our legitimate business interests, such as improving our services, preventing fraud, or enhancing security, provided that these interests do not override your fundamental rights and freedoms.
We strive to ensure that all processing activities comply with applicable data protection laws, respecting your privacy and rights at all times.
5. Sharing of Information
We do not sell your data. We may share data with:
- Third-party vendors (e.g., analytics, email, or hosting partners)
- Government or legal authorities when required by law
- Business transfers or mergers (with prior notice)
6. Cookies and Tracking Technologies
At innocrede solutions, we use cookies and similar tracking technologies to enhance your browsing experience, understand how you interact with our Site, and deliver content that is relevant to your interests.
What are cookies? Cookies are small text files stored on your device by your web browser. They help us recognize your device, remember your preferences, and improve website functionality.
How we use cookies:
- Essential Cookies: These cookies are necessary for the basic operation of our Site and enable core functions such as security, page navigation, and access to secure areas.
- Performance Cookies: These cookies collect anonymous information about how visitors use our Site, such as pages visited and errors encountered, which helps us improve its performance.
- Functionality Cookies: These remember choices you make (like language preferences) to provide a more personalized experience.
- Advertising and Targeting Cookies: These cookies track your browsing habits to deliver ads relevant to your interests and measure the effectiveness of our marketing campaigns.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect your experience and some parts of the Site may not function properly.
For more information about cookies used on our Site and how to manage them, please refer to our Cookie Policy.
If you have any questions or concerns about our use of cookies, please contact us at [email protected].
7. Your Rights
Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data collected by innocrede solutions:
- Right to Access: You have the right to request a copy of the personal data we hold about you and obtain information about how we process it.
- Right to Rectify or Delete: You may request correction of inaccurate or incomplete data or ask us to delete your personal information where it is no longer necessary for the purposes for which it was collected.
- Right to Object or Restrict Processing: You can object to certain types of data processing or request that we limit the use of your data, especially when processing is based on legitimate interests or consent.
- Right to Withdraw Consent: If our processing of your personal data is based on your consent, you have the right to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of processing before the withdrawal.
To exercise any of these rights or for any questions related to your personal data, please contact us at [email protected]. We will respond promptly and in accordance with applicable laws.
8. Data Retention
At innocrede solutions, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, regulatory, or business requirements.
Once your data is no longer needed, we ensure that it is securely deleted or anonymized to protect your privacy. Factors influencing retention periods include:
- Compliance with applicable laws and regulations
- Resolution of disputes or enforcement of agreements
- Operational needs and record-keeping requirements
If you have any questions regarding our data retention practices, please contact us at [email protected].
9. Data Security
At innocrede solutions, protecting your personal data is a top priority. We implement industry-standard technical and organizational measures designed to safeguard your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
These measures include, but are not limited to:
- Encryption: Use of Secure Socket Layer (SSL) technology to encrypt data transmitted between your device and our servers.
- Access Controls: Restricting access to personal data only to authorized personnel who need it to perform their job functions.
- Firewalls and Antivirus: Deployment of robust firewalls and antivirus software to protect our network and systems.
- Regular Security Audits: Conducting frequent security assessments and vulnerability testing to identify and address potential risks.
- Secure Data Storage: Storing data in secure environments with controlled physical and technical access.
- Employee Training: Ensuring that all employees are trained in data protection best practices and confidentiality obligations.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. If you suspect any unauthorized use of your data, please contact us immediately at [email protected].
10. Third-Party Websites
Our website, innocrede solutions, may contain links to third-party websites, applications, or services that are not owned or controlled by us.
These external sites have their own privacy policies and practices, which may differ from ours. We do not endorse, guarantee, or assume responsibility for the content, products, services, or privacy practices of any third-party websites.
We encourage you to read the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your information.
If you have any questions about the links on our Site or third-party privacy practices, please contact us at [email protected].
11. Children’s Privacy
The innocrede solutions website and services are not intended for use by children under the age of 13. We do not knowingly collect, store, or use personal information from children under 13 without verifiable parental consent.
If we become aware that we have inadvertently collected personal data from a child under 13 without proper consent, we will take prompt steps to delete such information from our records.
Parents or guardians who believe that their child has provided us with personal data without their consent are encouraged to contact us immediately at [email protected] so that we can take appropriate action.
12. Changes to This Privacy Policy
innocrede solutions reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons.
When we make material changes to this Policy, we will update the effective date at the top of the policy and post the revised version on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect and use your information.
Continued use of our Site following any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue using our services.
For any questions or concerns about changes to our Privacy Policy, please contact us at [email protected].
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Email: [email protected]
Address 1: Harsewakpur No.2, Gandhi Nagar Colony, near Purvanchal Public School, Padri Bazar, Gorakhpur, Uttar Pradesh 273014
Address 2:1st Floor, ACIC Rise, Chandigarh Group of Colleges, CGC, Sector 112, Landran, Sahibzada Ajit Singh Nagar, Punjab 140307